Tag: skype

a story of help desking via skype

Michael ChalkLeave a commentace, e-learning

Christine rang me on the phone, “michael i’ve done something to the (PRACE) web site.” She went on to describe how she’d lost her work and one of the pages had somehow reverted to an earlier version with last year’s brochure. i have to admit i’m terrible at providing help desk assistance over the phone. i really need the visuals, because often i can’t make sense of the way people describe their screen. Maybe it’s my weak listening skills.. maybe it’s because people leave out important details. I think that Read More …

Live session between classes

Michael ChalkLeave a commentace, community, innovation

Today was a roaring success, as we held a Live Session between two classes, one at Merrilands Community Centre and the other in Broadway in the heart of Reservoir. Both groups comprised English as a second language (ESL) learners. Tina and Jan and i came up with a way to use Skype to develop people’s language skills. Lately the students have been practising their descriptive skills, so we decided that each student would describe themselves over the skype phone, and the other group would guess who was speaking. Each group Read More …

Guest speaker rocks the audio house

Michael ChalkLeave a commentprofessional development

Ah, delight! The technology worked! For our Can You Hear Us? project, we were lucky enough to get Michael Coghlan on our wavelength as guest speaker. He was in Adelaide, and we were in Melbourne. It was all done with the smoke and mirrors of skype. i love that! Michael told us about many wonderful tools for getting audio online, from voiceboards to podcasts and live conferencing. His slideshow is online on the project wiki .. and if we can get the recording to work, i’ll post that too. Actually Read More …