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Double-check different browsers before sending feedback!
Ha ha. Serves me right for not double-checking in multiple browsers. The screencast channel is working fine on firefox / linux, also in the Opera browser on windows xp.
Problem is with java in google chrome browser.
Duh. Now i feel silly.
On the plus side, now i’ve fixed java on my linux laptop.. that means i can make screencasts and join elluminate from that machine too. Cool.
Oh, and AJ from screencast-o was very rapid in supportive response. Thanks AJ.
—————————————-
So i had discovered something very distressing over at screencast-o-matic. Vanishing screencasts!! Here’s the feedback i sent them:
Here at Preston Reservoir Adult Community Education (PRACE), our teachers have been making screencasts for learners.. and we chose your service because it had much to offer, including
- option to export screencasts to local disk,
- very small file size,
- (relatively) easy-to-use recording controls.
1) But now i’ve found many of my screencasts appear to have been deleted or are missing, and the same with other teachers too. My channel has all 10 screencasts still listed, but they seem to not exist on the screencast-o-matic server.
2) One teacher has repeatedly found the “export” option doesn’t work. Does this mean she may have lost her screencasts? That’s a lot of project time and money down the drain if so. We’d be really distressed.
By the way, our learners are very high need.. and our teachers don’t cope so well with technological frustration either.
thanks and kind regards, michael
Is that too dramatic? Am i panicking too soon, over something that will sort itself out?
(Well that question answered itself – yes, panicking too soon!)
Links:
PS: Here’s the message i got from their feedback form:
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Getting feedback / support from all these web2 apps: it would it be useful to send Google the details of the Forms issue for them to consider. It seems to be a great tool for future use.
Bubbleshare finally acknowledged their bug (for those trying to downloading our slideshows before the went belly up). Unfortunately they didn’t fix it in time for me – I made other arrangements (involving hours of editing and culling of the originals, again).
And considering all the work we’ve done using Screencastomatic, I’m sure they’d be interested in our feedback. It seems that their intention with the application is ease of use and that should include being able to get hold of your work to download afterwards and more effective functionality of the channels.
Jill K